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KMID : 1094520100130020001
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Korean Journal of Play Therapy
2010 Volume.13 No. 2 p.1 ~ p.15
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The Chief Complain and Counseling Strategy of Cyber Counseling for Children
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Jung Hyun-Sook
Yoo Mee-Sook
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Abstract
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This research provides foundational information required to establish effective counseling strategy in an online-based child counseling by analyzing types of counseling strategy depending on clients’ major problems and conformity between counselee patterns and counselor strategy based on cases submitted for counseling to a professional child counseling website. Two hundred and fifty samples were collected from each of three professional child counseling websites which receive more than 300 cases annually for the total of seven hundred and fifty cases. The instrument tools used for the research were questionnaires on clients’ major problems and the clients’ pattern and the statistical data were analyzed using frequency, percentage and chi-square. The result of the research can be summarized as follows. First, after analyzing clients’ major problems by age, it was found that depending on children’s age there was a difference in types of problems for clients’ children. Second, after investigating if there was a difference in clients’ pattern depending on the major problem of clients’ children, it was found that indeed there was a difference in clients’ pattern depending on the ajor problems. Third, after investigating if there was a difference in counselors’ counseling strategy depending on clients’ children’ major problem, it was found that indeed there was a difference in counseling strategy depending on the major problems. Finally, after investigating if clients’ pattern and counseling strategy were matched, it was found that 45.2% of all cases matched and 54.8% of all cases did not match. The result of this research is helpful not only for establishing counseling strategy for effectively managing cyber children counseling but also has its significance in providing specific guidelines for educating parents and counseling children based on major problems by age.
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KEYWORD
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online-based child counseling, Clients` major problem, Counseling strategy
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